Where should a small business start with AI?

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Accepted Answer

Start with one repeated failure that costs money, such as slow replies to new inquiries or follow-ups that get dropped, and automate a bounded step around it while a person keeps the final say. Most service businesses do not need another disconnected chatbot. They need fewer dropped handoffs and a clearer view of what needs attention. Pick one constraint, measure it, then expand.

Where should a small business start with AI?

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